Employment


Love shopping at our center?  Love working here too!

 

Whether looking for a position with the center or one of our leading retailers, please check back often as positions are updated frequently.

Center Employment


Part-time Customer Service Representatives/Part Time Posted Jul 9th

Twelve Oaks Mall is currently seeking part-time Customer Service Representatives within the shopping center’s Customer Service Department.  The primary goal of the position is to ensure that all guests visiting Twelve Oaks receive high-level, quality service that is expected from a top tier center.   

The ideal applicant will possess a thorough knowledge of Novi and the surrounding areas, as well as upcoming events, and will be able to handle all guest inquiries in a professional, pleasant and courteous manner.   The ideal applicant must also possess:
•    Previous experience in a customer service environment
•    Strong customer service orientation skills
•    Professional appearance and presence
•    Ability to greet each guest with a smile and in a friendly manner
•    Outstanding communication skills, both written and oral
•    Ability to work within a team environment and interact well with others
•    Diplomatic, self-motivated and strong work ethic
•    Strong problem solving ability
•    Accurate and detail oriented skills
•    Previous cash handling experience
•    Strong PC skills (Word, Excel, PowerPoint, etc.)

Responsibilities of the position:
•    Interact with guests and provide directional information
•    Answer inbound calls to the Guest Service Desk
•    Provide information about stores within the shopping center, including product information
•    Provide information concerning mall events and activities
•    Process gift card and Ticketmaster transactions
•    Promote gift card and Ticketmaster programs in order to exceed shopping center's goals
•    Assist guests with various ancillary purchases
•    Provide information regarding local attractions, lodging, transportation and dining
•    Assist with internal mall marketing promotions, as required
•    Troubleshoot and diffuse guest issues
•    Participate in training and education programs
•    Provide Customer Service Manager with observations, guest comments, and recommendations
•    Provide rental equipment to shoppers as needed
•    Inventory control
•    Continually exceed guest expectations

Qualifications of the position:
•    Perform tasks with minimal supervision and ability to make sound decisions
•    Follow directions from Manager and Mall Management personnel
•    Work in a fast paced, high traffic environment
•    Physically mobile and in possession of all senses so as to successfully perform requirements of position, including standing for long periods of time and occasionally lifting 5 - 20 pounds
•    Must be available for a variety of shifts, including a mix of days, nights, weekends and holidays



Compensation for the position is $9.00 per hour.   Apply in person by visiting the Customer Service Desk (located on the lower level in Center Court) to complete an application.


Retail Employment


Proactiv Solution

Proactiv - Team Member/Part Time Posted Jul 24th

Are you a highly motivated individual who have a hunger to grow within an organization?
Proactiv Skin Care Solution, the number one selling acne skin treatment in America is currently hiring Part-Time Team Members.
The Team Member is responsible for business activity at the kiosk/store during a given shift. Responsibilities consist of all business activities including sales, high quality customer service, completing any duties assigned by the Store Leader, and following all policies and procedures. Essential duties include maintaining strong knowledge of company products and demonstrate products effectively; following all policies and procedures relative to cash management, product inventory control and loss prevention. This position is part-time and must be available to work some nights, weekends, and holidays. Must have High School Diploma or GED and at least 18 years of age.

Benefits:

  • Proactiv merchandise discount
  • Flexible schedule
  • Opportunity for growth in the company

PLEASE EMAIL YOUR RESUME to PROACTIV12OAKS@GMAIL.COM and APPLY ONLINE AT WWW.AMERICANKIOSK.COM


The Limited

Floorset associates/Part Time Posted Jul 23rd

The Limited is looking for floorset associates. Want to work once or twice a month and receive full discount benefits? This is the place for you!
 
Qualifications
•    Attention to detail
•    Self motivated
•    Energetic
•    Works well alone or with others with minimal direction


To apply go online to thelimited.com/careers


Everything But Water

Key Holder /Part Time Posted Jul 23rd

Supports the Store Management team, in the achievement of the store’s goals, by providing a positive shopping experience to customers, through the effective execution of the selling and service culture of Everything But Water.

  • 15-25 hours a week

See store for application. 


Pandora

Sales Associate/Part Time Posted Jul 23rd

1-2 years of sales and/or customer service experience, high school diploma/GED, and must be 18 years of age or older.

Send resume to erin.goodhand@bgwpandora.com or kayla.niezgoda@bgwpandora.com.


Express

Sales Associate & Sales Lead/Part Time Posted Jul 23rd

Responsible for providing exceptional customer service through offering assistance, ensure product is on the floor, and all customers have a quick and efficient cash wrap experience. 

  • 8-15 hours a week
  • 30% associate discount

Apply at www.express.com


J.Jill

Sales Associate and Key Holder /Part Time Posted Jul 23rd

Sales Associate - Sale generation and performance, customer service, and visual merchandising.  Experience in a retail environment is preferred.

  • 3-15 hours a week

Key Holder - Sale generation and performance, coach team, and visual merchandising.  2-4 years experience in women's specialty retail and 1 year store supervisory experience is preferred. 

  • 5-25 hours a week

See store for application. 


Pottery Barn

Stock Associate/Part Time Posted Jul 15th

Experience preferred. 

See store for application.


Soma Intimates

Sales Associate and Sales Lead/Part Time Posted Jul 14th

Soma Intimates is looking for a Sales Lead to support management in general operations of the store to ensure a great customer experience and maximize profits.  Also, perform various sales and register transactions.


Soma Intimates is looking for a Sales Associate to ensure a great customer experience and maximize profits.  Also perform various sales and register transactions and Sid in controlling shrink through customer interaction. 

Please apply online at www.jobs.chicos.com/soma


Showbizz Fashion

Manager and Sales Associates/Part Time Posted Jul 8th

Previous retail experience and night and weekend availability required. 

  • 20-40 hours a week

See store to apply.


Skechers

Sales Associate and Full-time Assistant Manager/Part Time Posted Jul 8th

Must have 1 year work experience.

See store for application.


The Walking Company

Sales Associate /Part Time Posted Jul 8th

Selling of shoes and accessories.  Outgoing personality preferred.

  • 5-25 hours a week
  • Wage plus commission

Must apply in person


Crocs

Sales Associate, Team Lead /Part Time Posted Jul 8th

Responsible for helping to accomplish the goals and objectives of the location while having fun and creating the best experience for customers.  Perform as Manager on Duty when the manger and assistant manager are not scheduled and ensure timely completion of opening and closing checklists.

  • 15-25 hours a week

See store for application.


XXI Forever

Various Positions/Part Time Posted Jul 8th

Seeking Visual merchandiser, head cashiers, and sales associates. 

Apply in store. 


Janie and Jack

Part-time Assistant Manager/Part Time Posted Jul 8th

Janie and jack is looking to hire a part-time assistant manager.

  • 25-30 hours a week
  • Must be available for morning, night, and weekend shifts
  • Must have retail management experience

See store for application.


Eddie Bauer

Part-time Sales Guides/Part Time Posted Jul 8th

Do you love to sell? Are you passionate about the outdoors and living your adventures? If so, Eddie Bauer may be the place for you!
Now hiring part-time Sales Guides. Eddie Bauer features award winning outerwear, premium quality clothing, and gadgets and gear. Everything customers need to live their life's adventures!
Eddie Bauer offers competitive pay, flexible hours, a generous associate discount program as well as the opportunity for career growth. 

Drop by our store today and speak with a member of our management team or go to www.eddiebauer.com/careers for a link to the application.


The Art of Shaving

Shaving Specialist/Full Time Posted Jul 8th

Meet and exceed sales goals by providing a positive customer shopping experience through knowledgeable, friendly and efficient service standards.
Responsibilities
•    Provide welcoming and knowledgeable customer service
•    Responsible for meeting individual sales plan
•    Responsible for tracking and reporting individual performance
•    Responsible for opening Store/Key Holder
•    Responsible for closing of store including end of day cash and credit card reporting
•    Responsible for managing Barber Spa appointment book (where services are available)
•    Perform merchandising duties including replenishment of stock throughout shift
•    Assist in cleaning and maintenance of store as needed
•    Responsible for operating cash register
•    Perform duties as assigned by Store Manager
•    Observe and monitor loss prevention
Competencies                                                  
•    Customer Service – Welcoming and knowledgeable customer service, exceptional communication skills, responsible for entire customer experience, and ambassador of the brand. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
•    Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions.
•    Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
•    Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; supports organization's goals and values.
•    Records- Tracks sales metrics using Gold Standard forms
•    Safety- Maintain safety standards in the store.
•    Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
•    Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
•    Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
•    Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
Qualifications
•    Upscale retail experience
•    Proven sales record
•    Responsive and attentive customer service skills
•    Enthusiastic, motivated, team player
•    Exceptional written and verbal communication skills
•    Proficient with current computer technologies
 
Physical Demands: include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.

See store to apply.


White House | Black Market

Sales Associates/Part Time Posted Jun 25th

White House Black Market is hiring part-time sales associates. Must love fashion and styling.  Looking for a high energy, team player, fashionista who loves to style.





Please apply online at www.chicos.com/jobs.  Contact Jackie at (248) 305-7320 with any questions.


Michael Kors

Sales/Part Time Posted Jun 25th

Michael Kors is looking for enthusiastic, passionate, dynamic sales personal to become a part of the team. These positions offer growth potential and the ability to be creative within a positive, growing environment.

Please email resumes to mkl.00556@michaelkors.com.


Francesca's Collections

Keyholder/Part Time Posted Jun 24th

francesca’s® provides a unique shopping experience with each visit. When shoppers visit francesca’s® they will find that each boutique is a treasure chest overflowing with gifts, apparel, home accessories and jewelry that reflects the most fashionable styles and desired items from all over the world.

francesca’s® provides a diverse culture that rewards the efforts of fun and talented individuals who are dedicated to delivering a rich experience to our customers. We offer a creative and friendly environment.
As a successful Boutique Key holder, you will partner with boutique management to lead a team of associates that are motivated to provide a superior level of customer service to maximize sales and profits.
Responsibilities:
•    Establish a partnership with boutique management and home office personnel to support company initiatives and objectives
•    Recruit, train and develop top talent
•    Perform daily activities of operating a specialty retail store
•    Set the standard of a superior level of customer service
•    Maintain visual merchandising standards
•    Motivate staff and lead by example
•    Protect the security of cash, inventory, and other assets according to company guidelines and directives
•    Bring positive recognition to francesca's® brand through professionalism, enthusiastic attitude and effective communication
•    Adhere to internal policies and procedures contained in the francesca's® Associate Handbook
•    Evening, weekend and holiday work required
Qualifications:
•    1-2 years specialty retail experience with a creative flare for fashion
•    Represent francesca's® core values, emphasizing a positive work environment that is fun and unique.
•    Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts
•    Assertive approach to problem solving
•    Ability to think and react in a high-energy, fast-paced environment Maintain a "team-oriented" outlook
•    Innate sense of responsibility and accountability
•    Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, climbing.
•    Must be able to work alone.
•    Must be able to lift and carry up to 50 lbs.
•    Must be eligible to work in the US.

Eligible candidates can apply online at www.francescas.com or stop by the store to pick up an application. See store for further information!


Gameday Detroit

Sales Associate/Part Time Posted Jun 23rd

Gameday Detroit is looking to expand their sales team.   Gameday Detroit takes pride in delivering a high level of customer service to our guests by demonstrating a professional, friendly and knowledgeable sales team.
 
 ESSENTIAL ROLES AND RESPONSIBILITIES

  • Greets and engages customers in a timely, professional and friendly manner.
  • Provides answers to customers concerning merchandise style, brand, type & fit.
  • Consistently seeks new product knowledge to act as an expert for our customers. 
  • Assists customers by obtaining or directing customer to merchandise requested. 
  • Positively and proactively handles customer concerns.
  • Works as a team player by effectively communicating with store management, coworkers and complies with all company policies.
  • Ensures that merchandise is stocked and displays are neat and organized.
  • Keeps store areas clean and orderly.
  • May also include completing customer transactions, running the cash register and bagging merchandise for customers. Other duties may be assigned to meet business needs.

 
QUALIFICATIONS

  • Previous retail or customer service experience is a plus.
  • Ability to read and interpret documents such as employee handbook. 
  • Ability to speak and communicate effectively with customers and management. 
  • Enjoys working one-on-one with customers, maintains an outgoing attitude and has the ability to work within a team.
  • Basic computer knowledge.
  • Ability to stand for long periods of time.
  • Ability to work various hours and days, such as nights, weekends, and holidays.

Apply online http://www.gamedaydet.com/employment to download an application.  Submit a copy of your application and resume to employment@gamedaydet.com.


Aveda

Assistant Team Leader /Part Time Posted Jun 23rd

Aveda retail professionals are passionate about hair and the Aveda mission and translate this passion to guests.  As an Assistant Team Leader, you will work closely with the Store Team Leader to inspire, motivate, and lead a team of highly talented service providers to achieve sales goals. You will plan and initiate monthly business events to draw in new and existing guests. You will also be responsible for the store operations to include inventory and quarterly cycle counts for the store, weekly ordering, backroom organization and the maintenance and cleanliness of the Experience Center.
Education and Experience:
Qualified applicants will possess 3 years customer service experience in a service industry including 1-2 years previous management experience. Beauty industry experience preferred. Candidates must have the ability to work retail hours including days, nights, weekends, holidays and special events within a fast paced work environment (travel outside of the district may be required). Experience working with retail POS technology and computer proficiency required. Aveda offers a competitive wage, monthly, and quarterly bonus, medical, dental, prescription, vision, life and disability, tuition reimbursement and 401(k). Aveda is an equal opportunity employer M/F/D/V.
 

Please email your resume or apply in person.  Send resume to: mmcclell@aveda.com


The Limited

Part-time sales associates/Part Time Posted Jun 19th

The Limited is looking for part-time sales associates.
QUALIFICATIONS:

  • Demonstrated sales accountability
  • Client service experience
  • Ability to effectively communicate with clients, peers, and supervisors
  • Availability for varied weekly shifts including weekend, closing, and holiday shifts



To apply please visit thelimited.com/careers.


BCBGMAXAZRIA

Stylists and Visual/Part Time Posted Jun 3rd

BCBGMAXAZRIA is seeking part-time stylists, permanent and seasonal. Retail experience is not necessary, but is preferred as this is a sales driven position.
BCBGMAXAZRIA is looking to build a visual team. Availability would be limited to once or twice a week, early mornings, occasional Sunday evenings.

Please pick up application in store.


Lord & Taylor

Sales Associate for ladies shoes/Part Time Posted Jun 3rd

Part-time and full-time positions available. 

  • Commission versus draw
  • 10-39 hours a week

Visit lordandtaylor.com/careers


Pepsi

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