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Lord & Taylor


Today's Hours:

11:00 AM - 6:00 PM

Phone Number:

(248) 348-3400

Store Location:

Lord & Taylor Entrance

Where to Park:

Lord & Taylor entrance

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Lord & Taylor store front

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Details


Since 1826, Lord & Taylor has built a reputation for service, quality, and most of all, style. By creating a unique mix of the latest trends and the timeless classics for ladies, men and kids, they have become the favorite store of generations of shoppers.


Products

Kids apparel, men's apparel, women's apparel, health and beauty, jewelry, and shoes.


Featured Brand Names

Ann Klein, Calvin Klein, Coach, Cole Haan, Diesel, DKNY, Ed Hardy, Ellen Tracy, Free People, French Connection,  Karen Kane, Kenneth Cole, Lacoste, Not Your Daughter's Jeans, Polo, UGG®, and Wacoal.


Website

lordandtaylor.com


Other Amenities

Handicapped access and dressing rooms.


Return Policy

Exchanges, Lord & Taylor account credits or store credits gladly offered.  For a cash refund, or bank card credit, please present the cash or bank card original receipt.


Accepted Payment Methods

Cash/Check
Visa
MasterCard
American Express
Discover
Lord & Taylor credit/gift card
Twelve Oaks gift card

Sales & Offers


May 16th - May 31st LXR & Co. is now open!

LXR & Co. is now open!

Stop by and shop the exclusive collection of luxury vintage products presented by LXR & Co..


The information presented here has been provided to us by the retailer. Please contact the retailer directly to confirm product availability and current sales information.

Jobs


Counter Manager/Full Time Posted May 12th

Role Mandate:
The Counter Manager represents Lord & Taylor and its ideals of service and quality to the customer. Counter Managers must always be ready to assist customers with product selection and ensure that the customer's Lord & Taylor experience is a positive one. Professionalism and product knowledge are essential qualities for a successful Counter Manager. Counter Managers must have strong people skills and be comfortable with developing and fostering client relationships. Counter Managers are responsible for generating individual and counter sales by accurately determining customers' needs and completing sales in a friendly efficient manner. Counter Managers may manage one or more Beauty Advisors and must have excellent leadership, organizational and communication skills. Counter Managers and Beauty Advisors report to an Area Sales Manager.

Key Accountabilities:
•    Work in front of the counter and approach all customers immediately. Intersell when necessary.
•    Achieve daily sales and clientelling plans.
•    Develop comprehensive product knowledge of own line and key products in neighboring bays.
•    Perform 5 skincare consultations or make-overs daily.
•    Open new charge accounts, minimum 1 per week for all Cosmetics Associates.
•    Continually build and utilize clientele file:
•    Must add a minimum of 3 clients a day to their clientele file.
•    Must contact 5 clients a day, 10 clients a day during GWP time.
•    Manage efforts to develop, plan and execute "in-store" and daily "at counter" events.
•    Provide intersell training on key products for neighboring bays.
•    Demonstrate flexibility to meet the staffing needs of the business.
•    Ensure counter is adequately stocked, cleaned and properly merchandised.
•    Wear vendor supplied uniforms and maintain Lord & Taylor dress code standards.
•    Enforce loss prevention and shortage control procedures and maintain all safety standards.
•    Maintain all specific cosmetic line standards, policies and procedures.
Job Requirements:
•    Minimum of 3+ years selling experience.
•    Engaging personality.
•    Strong leadership and interpersonal skills.

Apply at http://lt.lordandtaylor.us/ltdocs/careers/stores.html


Receiving Associate/Part Time Posted Apr 21st

Role Mandate:

The Recovery/Replenishment Associate represents Lord & Taylor and its ideals of service and quality to the customer. The Recovery/Replenishment Associate is responsible for back of house operations but must always be ready to support in-store service and ensure that the customer's overall Lord & Taylor experience is a positive one.

Responsibilities:

• Unloading and sorting truck merchandise
• Sensor/prep merchandise for the sales floor
• Merchandising goods onto the sales floor
• Marking down merchandise and processing RTVs
• Replenishment of register supplies
• Help in the execution of floor moves
• Make our customers feel welcome
• Performs tasks while supporting in-store service experience
• Complete sales transactions on register to assist customers as needed

Qualifications:

• Is a Lord and Taylor ambassador, always  role-modeling our customer- centric culture
• Outgoing, energetic, and has a sense of urgency
• Demonstrates an elevated level of customer service
• Is committed to brand representation on the sales floor
• Exhibits a sense of urgency, productivity, organized and efficient
• Able to create and thrive in a team environment
• Thinks globally and is able to support all areas of business

Please visit LordandTaylor.com/careers and search for Receiving Associate Position or send resume to lt028hr@lordandtaylor.com.


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