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jcpenney


Today's Hours:

10:00 AM - 9:00 PM

Phone Number:

(248) 348-3190

Store Location:

JCPenney Entrance

Where to Park:

JCPenney entrance

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jcpenney store front

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Details


jcpenney, one of America's leading retailers, is re-imagining every aspect of its business in order to reclaim its birthright and become America's favorite store. The Company is currently transforming the way it does business and remaking the customer experience across its 1,100 department stores and on jcp.com. On every visit, customers can discover straightforward Fair and Square Pricing, month-long promotions that are in sync with the rhythm of their lives, exceptionally curated merchandise, artful presentation, and unmatched customer service.


Products

Kid's apparel, men's apparel, women's apparel,  electronics, furniture, gifts, health and beauty, home furnishings, luggage, and shoes.


Featured Brand Names

Arizona, Worthington, Stafford, Dockers, Jones, Haggar, and Izod.


Website

jcpenney.com


Other Amenities

Handicapped accessible restrooms and fitting rooms.


Special Services

Sephora (248) 348-7609

Optical (248) 305-6654

Salon (248) 348-9712

Portrait Studio (248) 344-1099


Return Policy

See store for details.


Accepted Payment Methods

Cash/Check
Visa
MasterCard
American Express
Discover
jcpenney credit/gift card
Twelve Oaks gift card

Jobs


Customer Service Specialist/Part Time Posted Apr 3rd

Do you like serving customers and doing everything you can to make them happy? Do you like working in a fast and ever changing environment, with the latest fashion? Well being a Customer Service Specialist at JCPenney might be the position for you! Come be a part of our team.The Customer Service Specialists role is to always be on the lookout for customers that need assistance or merchandise that needs to be reset. Responsibilities Assists customers You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to come back! Adjusts to customer flow Youre always on the move and making sure that you are available to provide assistance to customers or your teammates. Maintains product presentation You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products! Replenishes products Youve got your finger on the pulse of the customer; you know when merchandise is getting low and you know just where to get more to ensure all of our customers have the styles and sizes they need! Participates in a learning environment Youre like a sponge, ready to absorb new information from your peers or training materials on our merchandise or business processes.Skills and Characteristics: Build Trust: You demonstrate character and integrity in your actions, you show the courage to do whats right, and you do great work because you have the right skill and experience. Work with Others: Youre a team player who willingly shares information, you enjoy providing outstanding service, and you build positive working relationships. Drive Results: You use your abilities to think critically, solve problems and take action to get things done and make things better. Adaptability You are a chameleon. You can change directions on a dime. You can do something one day and do it completely differently the next without missing a beat. Passion for Retail You love the retail environment. You love being on your feet, moving around, handling merchandise, and making people HAPPY!



Apply at http://www.job.jcp.com 


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